The Fine Print

We stand behind the quality of our products, and the joy they bring our clients is important to us. We value your decision to work with us and desire to resolve any questions or concerns you may have. If after reading our Terms of Sale on this page you still have questions, feel free to start a conversation using the form below. We're always willing to work toward a resolution to anything that is impacting your ability to absolutely love your images.

TERMS OF SALE

All TERMS OF SALE listed here are applicable to the purchasing of any images, prints, canvases, imaging services, Media and/or other Product(s) available through L McC Photography’s (LMCP) online store. The TERMS OF SALE may not be altered or amended in any way through the use of any other document, such as purchase orders, emails, etc. A separate written agreement between the customer and LMCP must be validated and signed if any alterations or amendments to the TERMS OF SALE are instituted. In the event of conflict between TERMS OF SALE and provisions stated in the TERMS OF USE, the document TERMS OF SALE will govern control conditions of all Products.

LMCP facilitates purchasing of Products manufactured through its relationship with its party vendors. Purchasing of these Products, will constitute your personal acknowledgement that through the manufacturing, printing, etc. of these any of the available Media and/or physical medium Products is performed by said vendors, and that LMCP’s role is solely to facilitate and support these vendors for each order pursuant to these TERMS OF SALE.

Pricing & Payment Terms

Purchasing of Media, Products, and/or Services through LMCP online store requires that the customer provide valid Payment Information as required by the online store. LMCP reserves the right to terminate a customer’s order for any and all purchases where we are unable to process your provided Payment Information and you do not provide an alternative payment form upon LMCP’s written request.

The TERMS OF SALE requires the customer agrees to financially reimburse LMCP for all costs incurred during the collecting of amounts owed by the customer to either LMCP or third-party vendor including, without limitation, attorneys’ fees and costs of any collection agency used.

The customer is solely responsible for any taxes that they are obligated to pay, or that LMCP is required to collect related to any purchase of Media and/or Product(s). If you the customer do not pay the required sales and/or other taxes or fees at the time of transaction, you the customer will be solely responsible for the taxes and/or fees if they are later determined to be payable for the sale of Media and/or Product(s). LMCP reserves the right to collect the taxes and/or related fees at any time during the purchasing process. In certain jurisdictions, LMCP may be required to collect and subsequently remit sales tax relating to any purchase of Media or Product(s). These taxes shall be then added directly to the purchase price of the Media and/or Product(s) and will be included on the respective invoice and/or receipt.

Booking Policy

Photography sessions are non-refundable. Due to the extensive setup process, we are unable to reschedule sessions due to conflicts, illness or late arrivals. Upon booking a session, no refunds, returns or exchanges are allowed.

In the unlikely event that LMCP is unable to perform the session due to an injury, illness, act of God, act of terrorism, or other cause beyond the control of LMCP, the company will make every effort to secure a replacement.

Photo Downloads; Shipping Terms and Policies

If any digital download of Media and/or Product(s) is included under purchase agreement, or contract, the download will be made available through LMCP Online Galleries upon receipt of valid Payment Information, or alternatively through an email address provided at the time of purchase. Downloads are only available once, and it is the responsibility of the customer to save the file following download.

If any physical Media and/or Product(s) are purchased, LMCP will use all commercially reasonable efforts in conjunction with third party vendors to ship all orders for such purchases within the estimated delivery time applicable and chosen by the customer presented at order checkout. The customer will not hold LMCP reliable for any delays in shipping.

LMCP and its utilized vendors reserve the right to substitute another carrier of equal or lesser cost to deliver your order at our discretion. The customer accepts all financial responsibility for shipping charges, which will be included, shown, and available for view during the order process. The shipping charge shown during the checkout process is subject to verification and to correction or change without notice. If the actual shipping charge is more than the amount shown in your shopping cart, LMCP will contact you with the correct shipping costs before processing your order, and the customer will have an opportunity to cancel your order.

Return Policy

L McC Photography is a small business that outsources all frames and prints as ordered and are thus unable to provide a return policy directly. If for any reason you, the customer, are unsatisfied with any physical Media and/or Product(s) purchased through LMCP’s online store, the customer is responsible to pursue recourse through the printer(s) used. LMCP will provide appropriate contact information upon request. Any dissatisfaction with color, print type/media, or other similar attributes and reasoning will not be accepted as valid reasons for return. If the package is damaged during shipment, please reach out to us as soon as possible and send photographs/images of the product packaging “as-received” by you.

LMCP stands behind the quality of their products and your satisfaction with them is important to them. Due to the digital nature of the products, digital goods delivered via Internet download are non-refundable.

If customer encounters a situation below with one of the digital products, LMCP will work to resolve the matter so you can fully enjoy your purchase:

-Product Not Delivered

-Issue with Product Download

-Software Defects

In order to be addressed, all issues with digital products must be received by LMCP via email (lildotbox@gmail.com) within 48 hours of purchase.

Refunds will not be issued for reasons that the Digital Product was not as described. To avoid these claims, we encourage all customers to carefully read our marketing, descriptions, and representation of the digital product(s) before purchase.

Exchange Policy

L McC Photography does not accept exchanges. If the incorrect size, incorrect print, or incorrect product is ordered, the customer is solely responsible for the costs of the product and its shipping costs billed at time of purchase. If the mistake was caught prior to order fulfillment, there maybe a possibility to correct and issue a refund and/or order the correct product. If this occurs please contact lildotbox@gmail.com as soon as possible as this window of time to correct an order prior to fulfillment depends on many factors.